Payment Policy
Operator: Guillan Commerce International LLC (trading as Viktor Watches), 30 N Gould St Ste R, Sheridan, WY 82801, United States
1. Security
All transactions are processed through PCI-DSS compliant payment gateways using SSL (Secure Socket Layer) encryption. You can verify the secure connection by looking for the padlock icon in your browser's address bar. We do not store your credit card details on our servers.
2. Accepted Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, American Express, Discover)
- PayPal
- Apple Pay, Google Pay, and Shop Pay
- Other methods available at checkout depending on your region
3. Currency and Pricing
Prices are displayed in the currency shown at checkout. Currency conversion, if applicable, is handled by your payment provider and may include additional fees set by your bank or card issuer.
4. Billing
Your payment method will be charged at the time of purchase. By completing a purchase, you confirm that you are authorized to use the selected payment method and that all billing information provided is accurate.
5. Declined Payments
If a payment is declined, the order will not be processed. Please verify your payment details or contact your bank. You may also try an alternative payment method.
6. Refunds
Approved refunds are processed to the original payment method. Processing times vary:
- Credit/debit card refunds: 5–10 business days (depending on your card issuer)
- PayPal refunds: 3–5 business days
- Bank transfer refunds: up to 10 business days
For full details, see our Return and Refund Policy.
7. Fraud Prevention
We reserve the right to cancel any order if fraud is suspected. Additional verification may be requested before processing high-value orders.
8. Questions
For payment-related inquiries, contact us at support@viktorco.com (Monday–Friday, 9:00 AM – 5:00 PM EST).