Privacy Policy

 

Guillan Commerce International LLC (trading as Viktor Watches), 30 N Gould St Ste R, Sheridan, WY 82801, United States, is the data controller responsible for your personal data. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit viktorluxury.store or interact with our services. We comply with the General Data Protection Regulation (GDPR) of the EU and, where applicable, the California Consumer Privacy Act (CCPA).

Data Security and SSL Protection

All pages on our website are protected by SSL (Secure Socket Layer) encryption. You can verify this by checking the padlock icon in your browser's address bar, ensuring that the information transmitted between your browser and our site remains private and secure.

Collection and Use of Data

We only collect the data necessary to process your order, improve your browsing experience, or send you marketing communications, always with your explicit consent.

The types of data we may collect include:

  • Name, shipping address, and billing address
  • Email and contact details
  • Phone number (if you opt in to SMS)
  • Purchase history and browsing behavior (via cookies)

This data is used strictly to:

  • Process and deliver your orders
  • Provide customer support
  • Improve site usability and our product offerings
  • Send marketing communications (only if you have given your consent)

Automatically Collected Data

When you visit our website, we automatically collect certain information about your device and browsing activity, including your IP address, browser type and version, device type, operating system, referring pages, and the date and time of your visit. This information is used to support security, fraud prevention, analytics, and service improvements.

Advertising, Analytics & Third-Party Cookies

We use third-party analytics and advertising services, including Google (Google Analytics and Google Ads), Meta Platforms (Facebook and Instagram Pixel), and TikTok. These providers use cookies, pixels, web beacons, and similar technologies to collect information such as your IP address, device identifiers, and browsing behavior. You can opt out through:

Sharing Information

We do not sell or rent your personal data. Your information may be shared with trusted service providers (payment processors, logistics partners, email and SMS providers, analytics and advertising partners) solely for operational purposes and always under strict data protection agreements. We may also use anonymized and aggregated data for internal analysis and performance metrics.

Email Communications and Consent

We only send marketing emails if you have given your clear and explicit consent. You can unsubscribe from marketing communications at any time using the "Unsubscribe" link at the bottom of each email.

Viktor Watches does not send unsolicited emails or spam. We will never ask for your login credentials or send emails with suspicious attachments or links.

Use of Cookies

We use cookies to enhance your experience on our website. Essential cookies are required for the site to function. Analytics and advertising cookies are described above and can be managed or deleted in your browser settings.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including processing orders, providing support, and complying with legal, tax, and accounting obligations and resolving disputes. When data is no longer needed, it is securely deleted or anonymized.

International Data Transfers

Viktor Watches operates from the United States, and your personal data may be processed and stored in the United States and other countries where we or our service providers operate. These countries may have differing data-protection laws. For EU/UK transfers, we rely on appropriate safeguards such as the Standard Contractual Clauses.

Your Rights Regarding Your Data

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing, and withdraw consent at any time
  • Request a portable copy of your data
  • Opt out of the "sale" or "sharing" of personal information (CCPA)
  • File a complaint with the relevant data protection authority

Contact

For any privacy-related questions or to exercise your rights, contact us at support@viktorco.com, or write to: Guillan Commerce International LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States.